SPECIALTIES >> Health Information Technology (MEDITECH & LSS, software implementation, application integration, HIS data extracts), Healthcare Management, and Healthcare Revenue Review.

Systems Personnel | 414 College Highway | Southwick, MA 01077 | TEL: 413-569-1111

"Your Partner in Healthcare Search & Consulting"

"An investment in knowledge always pays the best interest."
- Benjamin Franklin

Our clients say...

"Your assessment of the candidates has been uncannily astute. In addition to providing us with talented individuals, you have demonstrated a through knowledge of the Healthcare Information Technology market and utilized that knowledge to find just the right personnel."

- Vice Chairman of a PACS/RIS solution provider

Health Information Technology

Systems Personnel has maintained a niche focus in a few key software markets. Since technology is ever-changing, we try to remain flexible and will always try to fulfill your specific search requirements. Below are some of the areas in which we have focused.

Nursing Informatics / Clinical Informatics
Hospital Information Systems (HIS)
Electronic Medical / Health Records (EMR/EHR)
Physician Practice Management (PPM)
Computerized Physician Order Entry (CPOE)
Pharmacy Information Systems
Medication Administration Record (MAR) & Medication Reconciliation
Radiology Information Systems (RIS)
Picture Archiving and Communication Systems (PACS)
Laboratory Information Systems (LIS)
Patient Accounting, Financial, Administrative applications
Emergency Department Information Systems (EDIS)

Software Implementation, Support & Training
Healthcare applications have certainly come a long way over the past decade. From fully integrated systems to 'best of breed' applications, there are more software solutions in the healthcare industry today than ever imaginable. The key to unlocking the power of these products, however, is having the right people to implement and support them. Because we specialize in the Healthcare IT field, we are networked with software implementation, support, and training professionals all across the country. No matter what vendor solution your organization has chosen, we can help you find the people to unlock its potential.

MEDITECH Software
Systems Personnel has provided search assistance to the MEDITECH community since 2000. Over the years, we have established quite a large network of clients, candidates, and affiliates. Below are the types of positions and professionals with whom we work.

Application Support / Systems Analysis
Implementation Consulting
NPR Report Writing
Programming (NPR, MAGIC, HL7 Interfaces, etc.)
Project Management
System Assessments & Training

As part of our dedication to the MEDITECH software community, we publish an online newsletter, The MEDITECH Community Bulletin, which covers a broad range of topics relevant to the MEDITECH community, and provides a forum for guest contributors including consultants and, of course, MEDITECH customers. The MEDITECH Community Bulletin is published and distributed free of charge to MEDITECH users and consultants.

In addition, we have created an online career hub, MeditechCareers.com, specifically for MEDITECH professionals. From coast to coast and border to border, challenging career opportunities exist for IT, Clinical, Financial, and Hospital Operations professionals skilled with the MEDITECH HCIS. The MEDITECH community is a very specific market, so why search in publications or on sites where only a small percentage of the opportunities are for MEDITECH professionals? MeditechCareers.com is a niche web site with a very targeted audience of MEDITECH professionals.

EHR Implementation for “Meaningful Use”
For most physician practices or clinics, the process of implementing an Electronic Health Records (EHR) solution is a journey into uncharted territory. That journey has been further complicated by all the questions surrounding the definition of “meaningful use.” So, how can physicians comply with “meaningful use” without the knowledge and expertise required to implement an EHR solution? Answer: They can’t! Our advice is: Stick to what you do best, and let us do the rest! Our team of seasoned EHR consultants will serve as your Implementation Agent, ready to assist your practice or clinic with:

Education & Training to Providers
Vendor Selection & Contracting
Process Analysis & Workflow Redesign
Implementation & Project Management
Quality Reporting & "Meaningful Use"
Integration/Interoperability & Health Information Exchange
HIPAA Privacy & Security Best Practices

Application Integration & Interfaces
Enterprise application integration (EAI) is the process of linking together a variety of applications from disparate systems within a single organization, thus enabling the unrestricted sharing of data and business processes across an enterprise. Whether your organization uses a commercial interface engine, proprietary vendor interface, or custom-developed HL7 interface, we can provide the integration professionals to make your applications exchange data smoothly.

HIS Data Extracts & Reporting
The data stored in your hospital information systems (HIS) is critical, but it isn't always easy to retrieve, manipulate, or analyze. Due to the complexity of some vendor systems, it takes an expert to know how to locate, extract, and report on the data. Some systems require specific expertise with proprietary report writers, while others make use of industry-standard query languages. Whatever the tool, we know the right people to produce the right data in the right format.

Healthcare Management

Systems Personnel specializes in the search and placement of both department-level and executive management professionals in the Healthcare industry. We work with those individuals who are active contributors to their field through their involvement in professional associations. These are also the types of individuals who place a high value on the professional development of their staff, and make excellent managers. Below are some of the Department Leaders (Directors, VP’s and CXO's) with whom we work.

Allied Health Services
Facilities Management & Operations
Health Information Management / Medical Records
HIPAA Privacy / Security
Hospital Administration
Human Resources
Information Technology & Services
Nursing / Patient Care Services
Patient Finance / Revenue Cycle Management
Practice Administration
Quality / Risk Management
Rehabilitation Services

Healthcare Revenue Review

Systems Personnel understands the challenges faced by healthcare providers to sustain revenue cycle excellence in today’s dynamic market of consumer-directed health care, DRG rebasing, newly resurgent silent PPO discounts, claims underpayments, and inappropriate and unwarranted denials. We also understand that inappropriately denied claims and underpayments may account for revenue losses ranging from 8% to 14% of managed care revenue. Healthcare providers are strongly motivated to ensure that they recover the full contracted rates negotiated in every payer contract. Systems Personnel has partnered with Managed Care Insights (MCI) to successfully address this challenge for our clients every day. MCI brings a 21-year history of helping hospitals identify and recover revenue from unpaid and underpaid claims, which would otherwise be lost forever. We now offer the following services to our clients:
Level I - Pilot Study
Conduct a one-year retrospective review of two commercial payers of your choice to identify and quantify the revenue shortfall between the payment received and the full contracted revenue. Deliver a comprehensive report detailing underpayment amounts and the associated reason codes by payer and patient account number, allowing your business office staff to reopen or appeal denied claims. Alternatively, you may outsource our findings to a third party recovery firm on a contingency basis.
Level II - Monthly Review
Conduct a concurrent review which would include all elements of the retrospective review described above, plus a monthly review of paid accounts. Deliver a monthly report detailing underpayment amounts and the associated reason codes by payer and patient account number.
Level III - License Agreement
License agreement to install a functioning managed care engine to complete an underpayment identification and recovery project at your own location. MCI's proprietary managed care engine embodies an investment of more than $3 million and years of highly valuable input from patient accounts managers, claims review and medical billing experts, legal experts, and healthcare information systems specialists.
Level IV - Software Purchase
Full purchase of MCI's managed care engine where MCI would deliver the source code and necessary training. You would then have complete autonomy in implementation and administration of the software to use in any way you deem appropriate.